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REEF Research End-User Experience Facility logo

MALMÖ, LET'S MAKE GAMES TOGETHER!

Our priority is to make great games others can enjoy. One step in that process is to hear straight from you, the players. This is where our Research End-User Experience Facility (REEF) comes in.

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You'll find The REEF inside the big, old bank vault of our Malmö studio. We bring our testers here to try games that partners or we are developing. After testing, we want to hear your thoughts about the game. 

 

Currently, we are only recruiting players who can join the playtest on-site at our Malmö studio. 

STEP-BY-STEP SIGN UP

1

Sign-up! You are then added to our player pool and will be eligible to receive invitations to future playtests

2

When we have an upcoming playtest that matches your player profile, we will reach out to you via an invite email

3

Reply to the invite email to confirm your interest and availability

4

REEF team will then provide you with all the details needed to come to our test lab

5

Come in on the agreed playtest date/time and play games!

​REASONS TO JOIN A PLAYTEST

  • Make a difference – help make better games

  • Learn about the games industry

  • Meet interesting/like-minded people

  • Get paid to play games

  • Get a glimpse into the future and see what’s coming next

​REQUIREMENTS

  • Please note that these tests are done on-site at our studio in Malmö, Sweden.

  • You cannot work for a competing gaming company.

  • You need to be 18 or older.

  • All participants will be required to sign a Non Disclosure Agreement as the games you play, and the information you get often is confidential and still under development.

  • What sort of people are you looking for as playtesters?
    We are looking for a vast array of players covering all abilities, genders, and gaming experiences. Casual gamers, hardcore gamers and non-gamers – we want feedback from you all! Currently our playtesters must be 18+ and be available to join a playtest onsite at our studio in Malmö, Sweden.
  • What is REEF?
    Our Research End-user Experience Facility (REEF) is a team of User Researchers that support various projects at Sharkmob. We are not QA testers or Market Researchers – instead, we conduct user/player research. Our objective is to help measure the difference between what the game designers/developers are making and what the players are experiencing. Our overall goal is to improve the player experience and help create games that are enjoyable to play!
  • Who will I meet during a playtest?
    The playtests are set up and moderated by our team of User Researchers. They are not the people making the games that are tested and therefore remain impartial – they are there to collect honest feedback from the players. On some occasions, one or two other team members may visit the lab to observe and/or ask some questions about your experience.
  • Is playtesting at Sharkmob a job?
    No. Our playtests are one-off events where you are compensated for your participation. If you are interested in a job in the games industry, then check out our Sharkmob Career page.
  • Where can I find the privacy policy?
    You can find more info on it below. If you have more questions regarding our privacy policy, email reef@sharkmob.com.
  • How do I sign-up for a playtest?
    Click here to sign-up and you will be added to our pool of players. Once done, you are ready to be invited to future playtests!
  • How old do I have to be to join a playtest?
    Currently we are only accepting players that are 18+ to join our playtests.
  • Can I sign up if I'm not in the southern Sweden area?
    You are welcome to sign-up, however, be aware that our testing occurs onsite in Malmö, Sweden.
  • How do I know if I’m a confirmed participant for a playtest?
    All confirmed participants will receive an email and/or SMS confirming that you have been selected for a specific playtest. That message will provide details on the date, time and location for the playtest, plus any additional information. Typically, you will also receive various digital documents to read through and e-sign before the playtest.
  • What should I do if I’m having issues with signing up?
    Send an email to our REEF team for support.
  • Can I get my friends to sign-up?
    Of course. Just share our sign-up with your friends. Referring a friend to one of our playtests can unlock additional bonuses for you!
  • What happens after I’ve signed up?
    Once you’ve signed up, your player profile data will be added to our growing pool of players. Once we have a playtest planned that matches your player profile (e.g. console player with 50+ hours experience of Battle Royale games), we will reach out to you with further questions and/or an invite to a specified playtest date via an email from reef@sharkmob.com.
  • When do the playtests occur?
    Most playtests occur during office hours (between 9-17) and typically in the afternoon. We will announce if we see a need for further playtests during evenings or weekends.
  • Where is the playtesting location?
    Our test lab is located at our studio in Malmö, Sweden. Check the map location here.
  • Can I join playtests remotely from my home?
    No. We are only recruiting for playtests that occur onsite at our Sharkmob office in Malmö, southern Sweden. Recruitment for any larger BETA playtesting activities in the future will be handled via other channels.
  • What happens during a playtest?
    A playtest will typically involve participants playing a version of a game over the duration of one or two hour-long gameplay sessions. We usually also hold discussions with participants and ask players to provide their feedback via surveys.
  • Do I receive anything for participating in a playtest?
    Participants are compensated for participating in our playtests based purely on the time spent in the test lab. We also provide refreshments and snacks to keep your energy levels up!
  • What is the purpose of the playtests?
    The purpose of our playtests is to help improve the player experience of the games we are working on. The best way to do this is to talk to you, the player, about your experience.
  • How can I best help to improve a game?
    By giving us your honest feedback. Whether you like/dislike the game or understand/don’t understand the mechanics – the best way to help us improve our games is to give us your honest feedback. There are no right or wrong answers, and if you have trouble within a game, it is an issue with the game and not with you, the user. As the messengers, we will share your voice as players and help to improve the experience for everybody.
  • Are we looking for bugs during the playtest?
    No. The games tested will often be a work in progress and likely contain various interesting (and often funny!) bugs, but bugs are not the focus of our playtests. Instead, we want to conduct User Research and assess the player experience as if you’d downloaded the game at home.
  • Is food and drink available during the playtest?
    Yes. We provide snacks and refreshments during the playtest. If you have any allergies or special dietary requirements, please let us know by email before the playtest so we can accommodate for this.
  • Do I need to bring anything specific to the playtest?
    You should bring yourself, some identification and your phone in case we need to contact you. We provide snacks and refreshments in the test lab.
  • Can I attend multiple playtests?
    Most of the time, we are looking to bring in new participants for each playtest. However, there can be situations where it is beneficial to bring back returning players. We will also likely invite returning players to participate in smaller usability tests.
  • What should I do if I can no longer attend a playtest that I’ve been selected to join?
    Send an email to our REEF team to let us know. This should be done 24 hours in advance of the scheduled playtest.
  • How do I remove myself from your player pool?
    Send an email to our REEF team, and we will remove you from our player pool. To join again, just sign-up again!
  • Am I allowed to talk about my playtest experience with a friend?
    No. Everything that is disclosed during testing is confidential information, and it is vital that you, as participants, respect the non-disclosure agreement. Any interested friends should sign themselves up via our Sharkmob website.
  • Am I able to update my player profile at a later date?
    If you need to update some information on your player profile, complete the sign-up process again or email our REEF team for support.
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